About Our Privacy Policy

Your privacy is of paramount importance at Uptown Pokies, and we are committed to protecting your personal data. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it. Our practices are in accordance with applicable data protection laws.

What Information We Collect

To ensure the integrity and security of our services, we collect several types of information from our users, including:

  • Registration Data: Information provided during sign-up, such as name, email address, and contact details.

  • Transactions: Details of deposits, bets, wins, and withdrawals.

  • Cookies: Data about your visit to our site to enhance user experience and offer personalised content.

  • KYC Documents: Identity verification documents, such as passport or ID, to prevent fraud and ensure compliance with regulatory obligations.

What We Don't Collect

Uptown Pokies does not collect sensitive information about you, such as race, religion, or health data.

How We Use Information

Your information is utilised in the following ways:

  • To provide and personalise our services and customer support.

  • To process your transactions efficiently.

  • To comply with legal and regulatory requirements.

Marketing Communications

We may send you promotional offers and updates related to our services. You have the right to opt-out of receiving marketing communications at any time by following the unsubscribe instructions in any such communication or by contacting us at [email protected].

How We Collect Information

Information is collected directly from you during registration, transactions, and via automated technologies such as cookies when you interact with our website.

How We Share Information

Your information may be shared with our trusted partners and third parties, such as:

  • Payment processors to facilitate transactions.

  • Regulatory bodies, if required by law.

  • Service providers for data analysis and marketing support.

Data Storage & Security

We employ industry-standard measures such as SSL encryption and secure server storage to protect your data against unauthorized access. Regular security audits are conducted to maintain a high level of security.

Your Rights

You have several rights regarding your personal data under the General Data Protection Regulation (GDPR), including:

  • Access to personal data held about you.

  • Correction of inaccurate information.

  • Erasure of personal data under certain circumstances.

  • Data portability to another service provider.

  • Restriction or objection to the processing of your data.

Cookies

Cookies are used to improve your experience on our website by remembering your preferences and providing tailored content. You can manage cookie settings through your browser options.

Third Party Sites

Our website may contain links to external sites. Uptown Pokies is not responsible for the privacy practices or content of these third-party sites.

Contact

For any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please contact our support team at [email protected].